Contact us

We're Here to Help

Have a question about a product or an existing order? The OpenEase customer support team is here to assist you.

You can contact us regarding product information, compatibility, orders, shipping, tracking, returns, refunds, damaged items, or other store-related questions.

Contact Information

Store: OpenEase.shop

Email:
support@OpenEase.shop

Phone:
(800) 832-3321

Business Address:
6500 Chem. de la Côte St Luc
Montréal, QC H4V 1G2
Canada

Order Support

When contacting us about an existing order, please include your:

  • Full name
  • Order number
  • Email address used at checkout
  • Brief description of your question

For damaged, defective, or incorrect merchandise, photographs of the product and packaging may help us resolve your request more efficiently.

We aim to respond to customer inquiries as promptly as reasonably possible during normal business operations.